I'm very sorry we cannot make Vegas World (or any of our games) run better for an individual than it does already. There are no serious problems on our end. Due to the pandemic, internet connection speeds aren't as reliable as normal, and it is fair to say Vegas World doesn't handle that as well as simpler games and sites.
If you're only having problems intermittently, it's likely a temporary problem with your connection to Vegas World, often referred to as lag. Lag can cause problems for an individual or region, often for several hours but seldom for longer than that. If you have regular problems keeping Vegas World running that have lasted for days, or weeks or more, then it's probably something more serious. See below:
Vegas World makes extensive use of your browser features and computer hardware meaning performance can vary widely from system to system depending on the combination of hardware and software you have. Changing browsers will have the most direct effect on the game's performance, and browsers that run Zone Casino well on one computer may not be the best choice on another. If you play on MS Edge or Explorer, we recommend Google Chrome (free at www.chrome.com). If it's Chrome that's not working for you, we recommend Firefox (free at www.firefox.com).
Frequent loss of connection is certainly one of the most frustrating problems players have. It's frustrating for us as well because it's not a problem we can normally address on our end. The best we can do is provide some general suggestions:
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Make sure you are running the most up-to-date version of your browser (MS Internet Explorer, Edge, Chrome, Firefox, Safari.)
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Frequent crashes/disconnects are possibly a memory issue. Regular problems with Bingo and during crowded Charm Parties may indicate you have a shortage of memory as those two features are among the most memory intensive in Vegas World. Try closing all other apps, browser windows, programs and anything else you can think of.
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Refresh (sign out and back in again) regularly. If the game crashes consistently after a couple of hours, refresh hourly.
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Make sure no other browsers or browser tabs are open. Google Chrome, in particular, uses a lot of memory with each open tab.
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Make sure WiFi is working correctly and is adequate. We've had players report fixing problems with their WiFi router solved their Vegas World connection issues.
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Make sure internet bandwidth is available. Avoid using services like Netflix and things like file sharing during Vegas World sessions to avoid problems.
Important: If you have regular connection problems, we recommend you select what Vegas World games you want to play with that in mind.
Vegas World slot games are built from the ground up to handle losses of connection. If you lose connection during slot play, the results of your last successful wager (where Coins were taken) will be added to your total when you get back into your account. If you Coin total didn't go up, that just means that last wager wasn't a winner.
Comments
44 comments
For the last 2 weeks my level up status has not moved at all and my coin rewards have not went up. I've played every day. Something is not right.
I am so sick of being disconnected from this site!!!!!!!!!!!
I get disconnected all the time and also hear this from other players. I think it might be time for you to upgrade vegas world.
disconnecting all the time what gives
I am experiencing loss of connection frequently including code 300.
I AM EXPERIENCING LOSS OF CONNECTION FREQUENTLY INCLUDING CODE 300, DE
constant disconnect while playing games n especially with solitaire this is bad n causes millions of dollars of loses that don't get refunded. changed to chrome today n still a major issue.
In addition to Disconnects with Error Code 300, the game sounds are often lost. What gives Vegas World??? As a long standing PAYING customer this really bites my enjoyment!!! All my gear and system works are up to date. PLEASE check your own system updates. PLEASE!!!
PLEASE FIX THIS PROBLEM LLOVE VW BEFORE I GET FAR IN ILLL LEAVE BEFORE MY HEART IS BROKEN, CANT GOT TO FRIENDS INVITES OR PARTIES NOT HAPPY
during parties where charms are distributed, my connection suddenly gets cutoff. What a downer. My PC always asks for reload or go to help desk.
cant get in
Just lost a lot of money that I can't recoup! Had to reload, this is happening up tp 4-5 times a day
den here,when u going to fix this thing of error cone 300 and constant re-loading???
continuing to have to reload this game..error 300,when is this gonna be fixed?
loss of connection
I keep getting bumped, and usually when i am within one or two moves of winning at solitaire.
Just now I was getting ready to move the last card to win, and it 'lost connection' yesterday it was when I first started the game and lost my entire bet.
8 gig of ram windows 7 intel processor, 20 mps
im getting reload gamre with error 399 what can I do to stop it i'm loosing gems and lost in my party game as well why I love this game and I don't like loosing gems and modt of all my party passes which I have to get playing sea of riches thankyou june
Sienna2 I also love VW but am getting error 303 and disconnection problems.Also load into parties even if booked am told the party is full then it loads again and I find it almost empty
Disconnected often. Love playing but it is very frustrating.
Great Ideal, but not quality,
most quiz no video
about to win in poker , then loses connection or freezes
okay so I lost over 7500 gems my vip statics over like 175 mill in coins and no where to get help and if you do manage to find someone they will do everything to try and worm there way out of giving you what you payed for and that is why I'm going to make a YouTube Video about the way this sight scams people out of money
That is actually a great idea.
And VW won't be able to remove it. Hah!
loss of connection constantly with the error 300 and betting 4mil.. taking losses.. this has happened at least 15 times in the last week.. i am up to date on everything as well.. getting sick of this..
All these loss of connection complaints! Me too...what's the deal????
I have never had this issue before and now it's happening 3-4 times a day. Very very frustrating. Please look into it more VW!
Again, lost connection for no reason
Again, lost connection for no reason
Again, lost connection for no reason
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