Subway card redemption
Has anyone else had issues using subway gift cards and not recieving the gems even after Trialpay has confirmed that the purchase has gone through?? I contacted Vw which according to them they cannot do anything regarding 3rd party purchases. therefore I contacted Trialpay and have not heard anything back from them..Does anyone who has gone through this problem have any idea what the time frame is for Trial pay to take action?
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It's funny or strange that VW still maintains that it CAN'T resolve issues regarding Trialpay!! They use the same third party vendor when you purchase gems directly through VW and pay with subway cards!!! I know this for a fact because I've purchased gems through VW in the past and used subway cards AND it has gone through my Trialpay account!! I'm scratching my head.
@ HONEY EYES
Other players have posted here that they've experienced the same issue, and VW has also REFUSED to help them. IMO, it doesn't serve their purpose, so they have no incentive to get involved. My advice, take a screen shot of the email you got from VW and send it to Trial pay AND insist that you didn't get the gems! I've contacted Trialpay on two occasions and it took about one day for them to reply. Good Luck!!
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It won't let in sign in to my account on Vegas world
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Can't resolve issue when players purchase gems through Trialpay OR won't resolve these issues?? This company is operating on behalf of VW. It seems inconceivable that VW doesn't have the power to fix these issues. IMO, IT'S BULLSHIT!!! Players are not asking for VW to bend over backwards to give them special treatment, all that is being asked is that VW does the right thing. VW sends out the notice informing players that they have received the gems from Trialpay. Surely, VW has the power to verify that said gems have been received. I GUESS THAT'S ASKING WAY TOO MUCH.
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Of course they control it. They are the ones who stopped the Subway deal from being offered frequently (they tried to take it away but too many members complained which they should have), they are the ones who decide when to let the deal be offered and lately the deal is not even double the gems which again shows the pure greed. This is just another thing to add to the list of why MANY people are leaving but as with all issues on this site the bottom line is Flow Play does not care!
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have recieved notice reciept 10.00$ payment for vipstat when do I get the goodies
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why don't they offer subway gift cards as payment anymore? That option doesn't appear at all to be used as payment. Where'd it go?
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