"Looks" page wont load...
I was trying to change my hair, but the "looks" section wont load, and people in the rooms tell me I am headless. When I try to change my avi it wont let me, and also because this is a NEW account (I forgot the email to my other account) it wont let me use the old version of VW, the option to switch is NOT present on the menu, but I promise you I DETEST your updates on this site. So...now I'm headless and scary looking according to everyone else. 
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I ALSO HAVE SAME PROB
LOOKS DONT WORK SAYS LOADING
OUTFITS WONT LOAD ALSO CANT BUY OUTFITS
DANCE DONT WORK
PEOPLE IN ROOM SAY I DONT HAVE FACE GRRRRRRRRRR
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same as above.....
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I'm having the exact same problem as above
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The fucking game keeps freezing you assholes
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btw, customer service doesnt seem to be helping people who called and said they have the same problem...you guys need to get your shit together because the day this crap happened I was going to pay for VIP and everything, but with all these technical issues I dont feel that VW is worth a God damned penny and you admins aren't helpful for shit.
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vw..why is this happening ???????????????????????????????
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same here. everybody says to switch to the old but it doesn't give me that option! Been going on for 3 days and all they ever say is "we are working on it"
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CANT CHANGE CLOTHES OR FACE WONT LOAD, MOVES LIKE A STATUE ANY HELP ANYONE IN NEW VERSION
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DANCE MOVES WONT WORK, CANT CHANGE CLOTHES OR HAIR. IN NEW VERSION
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you people are blowin it
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sme thing
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ALSO HAVE SAME PROB
LOOKS DONT WORK SAYS LOADING
OUTFITS WONT LOAD ALSO CANT BUY OUTFITS
DANCE DONT WORK.
AVARAR CANT MOVES .
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THE PICTURE ON MY AVATAR IS NOT MINE.
THERE IS A PICTURE OF MAN.
AVATAR CANT MOVE, CANT BUY OR CHANGE OUTFITS, CANT DANCE.
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Try refreshing VW, or using a different browser, if still no luck - then submit a Help Request (top right of this page) with details of your issue. :)
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I HAVE NOT OLD VERSION ! WHY?
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Miss Alla,
Did you create your account/first join VW on the old version, or did you join after the new version had launched?
Players who joined with the new version will not have the option to use the old version.
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Darcie I did all of that, 4 different browsers, even tried using both Linux and Windows to use VW.. submitted a help ticket did nothing, and so far people who requested help for the same thing as me got no help. I was gonna pay for VIP but clearly this game isn't worth a God damned penny.
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BaphometX
Was your ticket replied to? (check your junk mail on your email account that is linked to your VW), If not do you know what the status of it is? Find out the status by clicking the arrow by the name in the top right corner, then on "my activities", it will show you a list of your requests.
How long ago did you submit a ticket, sometimes they can take a little while to be dealt with.
I'm not that computer savvy, the only other thing I can think of doing is to clear your cache?
Sorry I can't be more help!
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Also, if you haven't already, I'd suggest opening a ticket or emailing support@vegasworl.com about recovering your old account/email. I'm not 100% sure that they can help with this, but they may!
Were you connected to Facebook with your previous account?
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Cache's been cleared on both OS that I use, already opened a ticket and got a response to it already. This is the reply I got:
"These are known issues with the avatars and we are working on them. I'm sorry at this time I do not have an eta on when will be fixed.
Jennifer C.
Flowplay Game Support"
I also called the support number to get told the same thing.0 -
Hmm, it seems like you've done everything you can do at this time. It also looks as if they are aware of the issue, just don't know when it'll be fixed.
It's annoying, and I wish I could be more help. All I can suggest now is giving it a few more days, and if nothing has changed then try contacting them again.
Sorry :(
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same issue for me
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I guess im in the right place. Same thing happening to me. *sigh*
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same problem, look feature won't load, dance doesn't work etc
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I've also been speaking to user in-game with this issue, the advice I gave to him was to refresh/reload, try a different browser.
If these things fail, then submit a help request via the button at the top of the screen.
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Everything the same problem!!!! 2 days now and I pay for this
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my "submitted" request...not one single one has been addressed, yet the page says "solved"? REALLY?
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mellow1, have you checked your email address for replies? Check your junk mail too. What was the issue you submitted, and has it been fixed?
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