Not able to make changes to avatar
I am not able to make changes to clothing or appearance. No motion work and my avatar looks like it has been cut and pasted because it's somewhat pixelated. This happened right after I took a pot in high stake texas holdem from a couple of players. Was I hacked? Can it be fixed? I chatted on the VW and was not given any helpful info about this. Any help apprec. Thanks.
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TY Fred, I did check my settings and updated my everything. No help. I called and was told that a lot of customers are experiencing the same thing. No ETA for a fix at this time.
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Same problem here! Avatar is also fuzzy and cant change looks nor make motions in poker world.
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me either...cannot change clothes or looks and my avatar is fuzzy
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mine too i have no face on the table cant change cloths or nothing wtf ?
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same here cannot make changes clothing or nothing its happening a lot lately
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my avatar looks like a stiff when I move her she floats like a vampire I can't change her hair,face or nothing she can't dance,swim,sit or walk I can't even change her clothes what do I do?
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My is not my avatar any more, someone else could not change clothing, or dance, any thing that I could do?
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Im having the same issues as everyone else. And its getting old fast. I heard yesterday their trying fix things...and nothing. I've tried every possible thing I could think of..and nothing....Can you tell its pissing me and everyone else off.
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now I am change to other people avatar again, when is the fix available?????
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I am filing on behalf of YouGotMe. Her avatar cannot be changed. she is unable to buy gems, etc. Total profile is not right. She cannot even access the help line.
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After more research, I am able to look at friends outfit and turn them around but not myself. Also the slowness continues to deteriorate. I've played slots but the wheel is very odd. I've tried several different computers but no help. I've also tries a new free avatar and it's also frozen. Anybody gets any help please let everyone else know. Thanx.
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having the same problems will not let me change outfits or buy new ones
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First try the general trouble shooting techniques:
Refreshing/logging out and back in/trying a different browser.
If you are using the NEW version of VW, and if you are able to, then try going back to the OLD version (option on the drop down menu) and see if you still have the issue there.
(Users created on the NEW version will not be able to use the OLD version).
If the problem continues, then the best thing to do it to submit a help request ticket, via the "Submit a Request" button on the top right of this page.
:)
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Same issue here
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same here I spend a lot of real money on here and this is bs
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i cant get my avatar to dance anymore what can i do?
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Rosalie, try the following:
- Reload/Refresh Vegas World
- Log out and then back in
- Try using the OLD version of VW (if you can, newer users cannot).
- Use a different browser
If the above things so not work, then submit a help request by clicking the "Submit a request" button in the top right corner of this page, and a VW employee will get back to you as soon as they can. :)
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Same issue here...
Submitted a help request. Received a reply that they're aware of the issue, but no ETA on a resolution...
SIGH...
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I'm having the same issues as the rest of u !!!!
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Same issues....FOR FOUR DAYS NOW...spoke to VW...tried everything...nothing worked and VW is no help!
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Same issue.
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Pixels and memory (RAM) is insufficient. Pump it up VW!
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I PLAY ON OLD VERSION SO NO PROBLEMS W MY AV....VW IS AWARE THAT THEY SUCK BUT CAN'T FIX WHAT THEY BROKE LOL...NOT ENOUGH INTELLIGENCE THERE
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I am joining the group. The avatar for ginjayne is not me and I cannot change looks or clothes. I wrote down phone number that Fred( scroll) gave out and will call Flowplay tomorrow. I will try to let you al know outcome
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just thought i would let u all know that VW contacted me about the problem we r all having with our avatars. they said i have a bug that they hope they can resolve in the next several days!!
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Good to know, Sandi! Thanks for sharing that with us. :)
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I too am having the same problems, Speaking to VW is the same answers We know, WE know We Know. My question is IF you know why not fix ?
I see each and every Fri Marie in slots comes about that seems to have no issues But we who pay each month etc get answer to our problems called WE KNOW!
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TY Sandi. I'm having the same problem as many others.
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they just fixed mine 8/21/17 9:11pm
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they fix me finally after 5 days
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