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12 comments

  • Official comment
    Samantha

    This account isn't a bot, and there are no bots in Vegas World. This account was created by our team and is run by a real person to host parties for players. We've taken your feedback and will make adjustments for the future. If you don't want to have Lucky Lily as a friend, you can remove them.

    If you'd like to share feedback beyond what you've shared here, you can send a request to Customer Service. 

    For now, I'm closing this post to further comments.

  • Samantha

    What's the name of the friend?

    0
  • Samantha

    We apologize for the confusion regarding this new account appearing on your friends list without warning.  We've launched a pilot program and created special accounts for each of our games to better connect with our players.  These accounts have been been added to the friends list of select players and will be hosting parties and awarding Charms periodically (more if the program proves successful!) Players who are not interested can unfriend these accounts in the normal manner.

    0
  • Lorelei Mist

    Thank you Samantha so glad to find out it is not some sort of weird hacking thing or aliens LOL! 

     

    0
  • 1 Trina

    NOT the best planned out idea here. Lots of ppl are freaking out about it. Would be nice if every once in a while VW would realize WE ARE CUSTOMERS and treat us accordingly.

    2
  • Capnwild

    bots to interact with real people? What could possibly go wrong. 

    0
  • RayOfSun

    Samantha ty 4 the explanation but it's still unacceptable to plant a avi in our friends list without our consent.

    That's not respectful at all.

    2
  • Major Thunder

    You should ask us if we wanted this person on our friend lists first. And I would have said NO THANK YOU!!!

    -1
  • Miasw2

    I agree  You have no respect for us as customers I m sure many , many customers are not happy you deciding who we friend and I dont want to be a part of your pilot program in anyway  This is offensive and an invasion as well  I know no one cares but I have the right to say NO not no choice

    -2
  • RayOfSun

    YOU GOT IT RIGHT MIA THAT'S A VIOLATION OF OUR PRIVACY AND SAMANTA'S EXPLANATION IS NONSENSE N UNACCEPTABLE 🤬😡😠

    -1
  • Major Thunder

    VW sends us mass messages about winners of their contests...but they couldn't send one to ask us if we wanted this bot or not. I for one say NO THANK YOU!!!  How many other bots does VW plant in here?????

    1
  • Miasw2

    Oh what a tangled weave it all is Ray and yes its totally unacceptable  What other plans are in store for us the sitting ducks at the mercy of Big Brother?  I continue to protest and am angry too Its not right !!!!!!!!

    0

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