Coins not adding up/Friends not showing up/gems not working properly
I am having issues with my coins not adding correctly. Also, I have to go completely out of the game several times before friends show up at the bottom. I'm constantly crashing when I try to go into Jets. How do we fix the issues? Another thing is my charms are not working properly. Sometimes the smaller charms pay and most of the time they don't. The larger ones work better than the small ones but, here again even when the large ones do..it doesn't add properly to my coins. I've had several issues with the games and have not gotten anything resolved. How can we resolve the issues with everything? I can't be any more specific! VW has close all my complaints as resolved and yet nothing ever has been.
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Official comment
Since Coins don't ever fail to add up correctly and Charms never fail to work properly, it's unlikely we can do anything. With problems as extensive as you're reporting it's likely that your Coin display is not always updating so you can't trust what you see on your screen. Your actual Coin totals are handled on our servers and don't go wrong. If you suspect the Coin total is incorrect your correct Coin total will be displayed following a refresh/restart of Vegas World. Nearly all reports of Coin total problems occur when the Coin total gets out of sync with the correct amount stored on the Vegas World servers. The Coin total seems to go up or down for no reason but what it's really doing is resetting to the correct amount.
We have received three tickets from your account and replied to all of them. We couldn't solve the extensive technical problems you have reported, but we did provide a number of suggestions which may help.
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Thank you for your response. I see what you are saying about the coins. After refreshing several times they did appear correct. The issue with the friend's I'm not sure what is going on there. They show up when I first sign on and if I have to refresh several times they don't appear. If they refresh then they reappear.
If the charms are working correctly I fail to see it with the smaller ones (100 and below). They almost always pay once if I'm lucky twice and disappear. A lot of them don't appear to be paying. This could be something I'm not seeing in the coins paid box?
The suggestions you folks have given have not worked as I believe it's a flash player issue. I've uninstalled and reinstalled and am up to date. This issue is constant. I've changed flash players and still have the same results. I've made sure they are "always allowed". I don't know what to do at this point other than just leave VW. Might make VW happy to see me go! LOL0 -
i have to refresh several times in order to get friends to show up and to get the free gems to work properly. The slot games are all sloppy, and not running properly either
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thats bull. im not getting my seven day returns its stopping at three days. getting kicked off and loosing losts of money. thats not right.
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your so full of bull. your coins are not adding up and ots off things are not adding up
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I should have gone over $3,000,000 with my Black Jack winnings, but it went back to $2,100,00. What happened?? Thanks for any help.
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i bought 2 sets of the 150 gems for 6..00 i should of got 300 gems i only got 150 just wondering how i can get my other 150 gems i mean i paid for both i should get both i have the convermation number if need it that was sent to to me if need it
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fallen angel i know someone else who had problem with the charms infact on another avayar i got a gift of one it would show on my avatar but not in the field where it normally is,then id go in to click on it to get it to activate and it would disappear so i NEVER GOT ANY BENIFIT of the charm but it was paid for along with a lobster party favor that wont load. i complained none fixed it or gave me the lost coin i didnt receive either
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its hard to tell since an update about two yrs ago when they changed the total to a ticker like way instead of taking like 50 out on your bet it runs down like 1-2-3 till it reaches 50, same with wins . TAI CHI you have to go to button above to make a ticket on your claim, good luck though
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I wrote several tickets and it does no good. Venting helps and I am but truly they dont give a flying leap!
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This is correct on start up screen it states if you add friends your suppose to get 5 million in coins, I have added a numberous of friends and haven't recieved any coins. I am a elite member and I myself am not putting another penny into this site unless they follow through and give what they promise.
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You may of wrote some tickets it is better to report this site to the better business bureau because they are excepting money from people so it is not entirely classified as a free site. Taking it further to the compliance for online gaming may be my next step. I am not happy that sites like these defraud their players when they are excepting money from people to become elite or VIP members, hopefully one or two things will happen the commission will shut this site down, or Vegas world will fulfill their promises to players.
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