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Re.: VW inquiry about massive complaints about VW.

Comments

22 comments

  • BillMeLater

    Many of those who complain the most fail to respond to VW in writing. They are afraid of reprisal. A few issues of concern for me:
    1.) Games are extremely hard to win after VW maintenance for about a week.
    2.) A third party is often seen in the chat box during a private conversation between two people.
    3.) Host fail to show up at parties they create. Its not fair for those who attend and wait.
    4.) Less bang for your buck. Currently spending between $300-$550 per month. Charms and gifts to expensive and cash back coins should be increased for the elite members. Yes, more than they currently are.
    5.) People are allowed to flag a person for no other reason than they don't like that person. Fails to meet VW's criteria for flagging. A nucleus of a few people are allowed to make life miserable for that one person. Completely unfair and should be addressed.

    These are a few of my observations. New members need to find VW an enjoyable experience or we'll fail to increase our membership base. Remember, the first impression will determine if they stay or they go.

    5
  • Lazarus

    yes it sucks to get flagged , just cause u look funny or some just do it to be cool , some gang up on you when your alone , or say something they don,t like , YES IT SUCKS

    6
  • TerriG103

    what is flagging? several times i have lost connection during a poker hand for alot and i had the nuts. what happens to pot?

    0
  • mary171

    why is my daily bonus half what it has been in the prior months?  I am a VIP and would like to know.  thank you.

    1
  • SparkyPyro

    Tired of not getting my free gems, a person spends the time , so they should be made to pay up. VW people need to enforce gem pay outs to players. VW staff should check out all offers if it says free then it should be free, not after filling out stuff for 30 minutes and now u have to buy something to get your so called free gems.

    0
  • trish 89

    Please do not enter me in any more tournaments, because I have entered 3 of them & each time it has been a waste of points and money! Two of them my screen froze up until, when I could finally get back on line they were over. The last one is still being played(without me in it-because even though I entered it won't open up to allow me to play in it) I am unhappy with VW😡😡

    0
  • cwazyBAJA

    TRISH 89          IF YOU DON'T WISH TO PLAY IN TOURNEYS   DON'T CLICK ON TOURNAMENTS   NO ONE PUTS YOU THERE BUT YOU

    0
  • curly38

    I Had a bingo game that I really liked and it was changed to this stupid 100card game. How do I get that other game back?

    0
  • barry261

    i do not receive my monthly bonus charm tired of paying for something and not get it

    0
  • cwazyBAJA

    CURLY  DON'T PLAY IT  USE THE SILVER SCREEN OR REALMS OPTION

    0
  • cwazyBAJA

    BARRY  INSTEAD OF THIS PLAYERS FORUM  GO TO TOP OF THIS PAGE   SUBMIT A TICKET...ALSO HAVE YOU TRIED SCROLLING IN YOUR CHARMS TO FIND THEM?

    0
  • Dianna50

    I have bought charms several times and have not received them ??

    I bought them with pay pal, to I complain to them or you?

    They took the money but you never sent the gems. UGHHHHH

    0
  • Dianna50

    I have bought charms several times and have not received them ??

    I bought them with pay pal, to I complain to them or you?

    They took the money but you never sent the gems. UGHHHHH

    0
  • Mr Gorilla59

    Over all I love VW, I do think the slots have been a bit tighter lately, and I'm still not quite sure if the new changes in bingo realm with the power ups is going to work.  I enjoyed more control of them before.  Example being, it threw out a 10X power up when room was down to 2 bingo's left.  I would never have thrown that out.  The only frustration with the parties without host is  sometimes its the only way you know you are not in overflow.

    0
  • cwazyBAJA

    YOUR DAILY BONUS IS DETERMINED BY WHAT SUITE YOU OCCUPY   MANY PEOPLE STAY ON THE 1ST FLOOR  BOY DO THEY MISS OUT

    0
  • Annie558

    Tired of losing all the time.. Not fun anymore.

    0
  • AliceM

    This site bought freebingo.com and I lost over 600.00 cash cause they closed and never told players so it’s bs. They don’t cash out and they lie BEWARE

    -1
  • Paul275

    I would also add that the music especially the Dance Music is really terrible since VW changed music providers to Audiosocket, nobody dances anymore.

    VW please go back to the original music provider Radionomy.com and setup music stations similar to the Original with the Radio-style music we all use to Dance and enjoy.

    Here is what the Original Dance Music Station looked like:

     

    Whoever created the original music stations on VW is a genius and should be complimented.

    1
  • Chevelle Red

    I just completed the latest promotion slot game that states I Win a CHANCE to Win 1000 Gems if I spin 1000 spins on Biker Women Slot game. Well, I just finished it, and it ate up all my Charms, I Lost over 60 million coins,and I feel like I keep getting ripped off by all your sucker promotions. In the past i have lost alot of my coins on playing Find Maria, I lose millions playing extra spins games.I hardly get Maria and if i do its just a small win. I dont get any Free Spins let alone the extra ones for that promotion while playing for over an hour. This happens everytime I play so its just not random bad luck. In General, the Slots have been terrible, eat up charms, cant Win Big,waste of time, No bang for my buck,failure of VW providing me with an honest way to move up levels in a reasonable amount of time and expence. It seems the site is very greedy and wont allow players of a certain level to move up in a fair and reasonable amount of time and expence considering How much I spend and how much I play, my Bet amount(max)and using Charms. Sorry VW but we all cant afford Limo,Yahat,Mushroom, and the like just so we can Win a few million more playing Slots. Give us a reasonable chance to move up if we are spending our hard earned money here. Im sick of Losing, Im getting no bang for my Buck, its not Fun anymore, people are flocking to other sites and I dont blame them, and New VW is less better than the Old.

    -1
  • Canadian1

    i ave paid millions to get through on of the dragon games - i've finished all of them but the first- every time I use gems, it gives me 2 ties then again, pay more gems- no more VW- you are ripping me off and I'm getting tired of it- i can see loads of other vw players are unhappy too so what does that tell you?

    0
  • steve392

    VW HAS ALSO RAISED THE BAR ON A LOT OF THINGS WITHOUT NOTIFYING PLAYERS SUCH 150 BILLION COINS FOR LIFETIME VIP IS NOW 200 BILLION.

    YES, WHEN WAS THE LAST TIME YOU GOT A BIG BIG WIN OVER 50 MILLION PLAYING MAX. FAR FROM WHAT THE OLD SYSTEM WAS PAYING OUT.

    HOW MANY TIMES DO EVER SEE A RE-TRIGGER OR EVEN GET THE CHANCE FOR "FREE SPINS" OR "MARIA" WHEN IT'S HER TURN TO FLASH. WHAT A BUNCH OF BS.

    AS FOR PARTIES - SO MANY NOW WITHOUT HOSTS, WOW ARE THESE REAL PEOPLE OR JUST VW AVATAR'S TO GET YOU TO USE MORE AND MORE GEMS.

    THE NEW VW ALSO CHEWS UP CHARMS LIKE THEY ARE NOTHING. A LOT OF CHARMS ONLY LAST ONE PAYOUT. IT WOULD BE NICE TO SEE A LISTING OF WHAT EACH CHARM ACTUALLY PAYS OUT.

    A LOT OF MY FRIENDS HAVE NOTICED THE SAME THINGS AND ARE TO THE POINT OF NOT PLAYING OR BUYING GEMS/CHARMS AS MUCH.

    VW NEEDS TO MAKE SOME VAST CHANCES WITH THEIR PR AND LET USERS KNOW WHATS BEING DONE TO FIX THEIR SIGHT.

    STOP ALL THE BS AND ACTUALLY BE UP FRONT WITH USERS.

     

      

    1
  • Bill1932

    Mahjong  I am almost finished on Game 11   in that game I have reached series 7  have tried over 40 times to complete this game, to no eval seems you want me to spend money to complete is this so?

    0

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