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Loss of money and gems

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19 comments

  • libertyrose

    i lost everything had to signe with different name nellie p3

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  • louie3

    I completed one survey today and one yesterday 80 gems each one

    never received my rewards, Why?

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  • heylady

    theywont answer you and if they do they will blame trial pay or someone else they commision  to be here

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  • MrMac1

    not one bonus spin in a ten million dollar tourney. that's bullshit

     

     

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  • doug91850

    just spent 25 gems to get 550,000 in coins. the coins were added to my coins. I played a game and somehow the coins were taken away. Why? Help

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  • Rocklord410

    I bet all my money in blackjack

     

    -1
  • momcp

    I lost all my gem

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  • momcp

    I'm not get the money or gem half of the time can you tell me why

    1
  • brightness422

    brightness422  I paid for 150 gems but I was credited for only 100 could you check this for me please.

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  • Nutso1

    I won over 6 million and it took all my money and never paid me the 6 mil!!!  I now have 190 coin period.  can't even play!!  WTH????

     

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  • LinCNA

    I attended a gem party that cost me  150 gems, even though the party was a success of 25 players I never received the 25 charms, all I got was a E-Mail saying that I had received  25 charms which in reality I got nothing.  Where are my charms and what happened to my 150 gems?

     

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  • madua

    madua

    how did I lose gems?

    I was recently confused with mom1momm stating she lost all her coins. 

    never got a response to my prior messages re: coins. 

     repeat~  prior to VIP I was winning coins. Now seems to be a lose/lose.

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  • You356

    I'm playing Fringo St. Valentine's Cruise and it keeps syncing with server. Why?  I put in $25,000, will I get it back if I leave? This happen on 1-26-16 around 10:20pm. 

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  • You356

    It Happened again, I when to play again Fringo St. Valentine Cruise game again and it worked for 2 game then the 3rd game when crazy keeps syncing with server again. 25,000 coins. 1-26-16 at 11:00pm.

     

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  • kloberhead

    have been playing on this site for over a year. when i started i got up to over 400 million. then have hit rock bottom cant seem to win at anything. have even become a member and as a vip still nada i play every day for fun but has just started to be a downer every day did i piss somebody off ?? if i have just tell me and i will go away. is no fun just waiting for my gems and bets back.

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  • sfchef

    Why have you limited my buying gems.  I've never had a limit!  You stated

    you would check this out over a week ago!!!  I am ready to quit after

    spending hundreds over the last year.....

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  • madua

    I am certain I did not use all the gems claimed to have been lost.

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  • Kate is Late

    Opened Vegas World this morning and it asked me to log in.  Usually does that automatically.  Once in, my account was decimated.  It went from over $300,000,000 to 12,000, from about 350 gems to 3, from 375 party passes to none.  My wardrobe was gone and my friends list wiped out.  What gives?

     

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  • Queen Nefertiti

    It sounds like you were hacked. It is possible that you have spyware or some kind of trojan on your computer. If it's spyware/trojan you need to get your computer cleaned or it will happen again. You can submit a request and ask customer service about the missing items in your account. Top, right on your computer screen click submit a request. Good luck.

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