WHERE R MY GEMS
NEVER GOT
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never got my free gems
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trying to retrieve my Christmas caroling mouse where is it?
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watched videos, no free gems, way to go, thank you.
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I went on trial pay and bought 1200 gems with a subway gift card and I never got my gems! Where are they! I didn't spent 20 for nothing? Please add them
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I have 53 gems but can't get into the screen where you hit the balls to collect credits
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Ok I have done alot of offers not getting pais! whati is the problem? 1200 on 0ne 9 9 10 and more?
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Im getting very upset Vegas World
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It seems that almost none of the videos pay gems anymore. This is becoming a real pain in the you know where. Even though you complete the task, your still not rewarded. I tries a survey and they didn't pay the over 100 gems. All they wanted was to get your name, address, and phone number. The funny part is that there was NO Survey, they just want to sell you stuff or sign up for something.
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all the comments that we are all sending are so true.....please fix the problems..........and no it is not our computer it is your tecnitian......always a problem when he does updates.,,,,,,,please fix or you will loose a lot of players and will have no site.......this use to be such fun to come here .......but not now we are having too much problems.......don't need a doctor bill too.......this use to be great ......not anymore......please fix it so i can continue to use my OURWORLD CARDS have been using until last update...... i have a lot of cards i need to use spent a lot of money.........thanks
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Mrs Sweet Petey..You have to contact the 3rd party provider that you bought the gems from. I buy my gems using a subway card and I always get them right away. If it's trough Triple Pay, they will respond to your email. Good Luck
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I bought gems on VW with a $50.00Visa Walmart gift card on 1-5-2016, Still no gems and i can`t retreive my card back my account with VW says its pending. Now i called the card holder and they say its been used now invalid to use anywhere else. Wow VW collects money from people to play their games and us the people get nothing out of it. Something wrong about this. If i even had a response back on my questions to VW i would feel alot better, Right now i`m not a Happy VW player.Please reply at least to let me know why my gems or money is out there somewhere. 0 -
On 1-50-2015 I bought 1000 gems for 20.00 dollars VW says it was successful, well I never received them. I emailed VW an Flowmaster an they wont budge, you have my gems an my money, so its my word against yours, from the looks of it I have no gems an will eat the 20.00, 4 hours later I bought 20.00 more in gems an got those, I will no longer buy gems an VIPs for me or my friends , read about of all the other people that the same thing has been done to.
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I have been frustrated as a free member, with the failure of the videos to provide free gems. One of the excuses is that they have "run out" of offers. And now I am reading about people who buy gems are treated like dirt also. At least for me the only thing that I have lost is time. I would be even more furious if I were spending money too. When I post complaints in the help or community areas, they give a reply and then label it as SOLVED. But they didn't do anything. And the problem is still there.
I told them that simply making a reply does not mean the problem is solved. The video that wouldn't play is still not working, etc.
I think that if VW doesn't clean up their act, they will lose a lot of members, both paid and unpaid.
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so i go to a charm party, paid my gems. ,everyones starting to get into place and boom,im the only one in this party suite. i wait, and i wait and how stupid im feeling so i hit menu and check if im in the correct party but now im stuck with a blank charm party list .. i check back and still no party ,so i bounce out and now im less gems , no party or charms. i guess i need to be refunded my gems for this mishap ,since no charms were rewarded. i hope to hear a reply as this is getting old
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I would be grateful to be able to contact trialpay as 3rd party provider, however, since I cannot get their screen to pull up at all under the earn free gems screen, can you provide the contact information needed to be able to reach them? If possible??? Any help getting this info would be most appreciated.
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I HAVE NOT RECEIVED ANY GEM'S AFTER WATCHING THE VIDEOS. WHAT'S THE POINT....
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watched videos gems were not delivered.
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Why is my games so slow and how do I speed the system up
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where is my gems just watched videos thank you
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virool is not paying me my gems just watched 2 videos come on this is everyday we have to say something in order to get our gems.. wha's the problem....
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I was issued 10 free gems from the staff at Vegas World about a week ago. I have NOT received them. Where are they?
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No gems for me either.
I paid for another month,(March)my second,and never got my gems. I got some money rewards,but no gems,so I cant guy any charms.I cant even recharge the ones I have.I have one that costs 500 gems to turn back on. I would buy more gems,but they cost far too much!
I can get gems from 3rd parties in my inventory,but not Vegas World.None.False advertisement,..so I canceled my membership. I cant see what else is a perk enough to keep paying for what I can do for free. It was the gems that I wanted.
Another thing that really got tot me. I already had 46 million coins when I started my membership.The pop up said they added 20 mil,but it never showed up in my coins. Still,I did have 20 mil to play with. However,within 5 days after joining I had begun to lose so badly that I had no millions left at all. This was at the start of Feb.
And,it isnt because I bet too much,or because I am a bad player.I used to live in Reno,and every morning me and my co-workers would go down after shift and play Blackjack,so I know what I am doing with the cards.
I just wanted the gems I paid for.
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wont u please help me get my gems paid 10/dollar on 500 gems
but never recive them y can u vw check it out for me thank u kc
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@ K C
usually VW gives the gems when the transaction is completed.
If the money has been taken out of your account and you did not get your gem, please submit a request...top right hand corner.
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@ K C
If you want VW to read your complaint, you MUST submit a ticket. They don't respond to anything posted in this forum. It's just for players talking to other players.
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