NEW UPDATE OF YOUR SYSTEM

Answered

katmandu1

• November 23, 2016 03:13

Since you performed "updates" within the last week, signing in, etc., is taking forever to load this site on my system.  "processing request" .. over and over and over again and again .... too bad, now it takes 5 minutes to log in and play, as before .. just two days ago, had NO problem.  What's up with that?

2

• Official comment

  

  AdamC

  • November 23, 2016 17:46
  • Edited

  Following each update, some players may experience slower loading times for while, usually no more than a couple of hours.  It is not unheard of for these loading times to be delayed for a day or two, but that's rare. In all these cases the loading speeds should gradually improve as the data becomes more readily available. 

  I checked your internet speed as it relates to Vegas World and generally it's really, really good.  Better than average, but...you have been encountering occasional bouts of lag where the connection speed drops to far less than what is required for Vegas World to function normally.  This appears to be happening for very short periods once or twice per day (these sorts of lag spikes are very common) and may also be the cause of the delays you are referring to.  Connection speed is not something we have any control over, but again, its not normally a problem that will persist.

  For more detail on what's up with your account, or if the problems persist, I recommend sending a Help Ticket (the link at the top of this page.) 

  Thanks!

Post is closed for comments.