Why Have VIP Member Not Received Our Coin Payback and Charms?
It is February 1st and I did not receive 33.5 million coins as well as the VIP charm due on this date.
My membership is still active for several more months and I see many other players have experienced this problem yet site admins have not answered on the thread or otherwise.
Given we pay for these memberships and the benefits, I hope an explanation will be forthcoming.
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WAS GIVEN A # 2984819 WHEN ENTERING MY OUR WORLD CARD?????
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NO COINS
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Add me to the list too... almost $9,000,000. And the day of my redemption for coins has changed, so what's up with that?
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I didn't receive my coins nor did I receive my charm
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Obviously, there is an issue with VIP's getting coins/charms. If you could simply communicate with us, your customers, what happened and when it will be fixed, we would ALL appreciate it!
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No coin given, no charms given from februar 20016!!!!!!!!!!
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come on guys 111 million in coins i paid my dues i spend real money on pay my VIP dues FIX IT
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I did not receive m VP coins or charm either today.
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NO COINS OR CHARM FOR FEB. VIP ... FIX IT,
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Me either.
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No coins or monthly charm giving to date. :(
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I have not received mine either. Need this fixed. Thank you!
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ditto
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Same here, I am a VIP and I didn't receive the coins as promised.
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maybe they ran out of fake coins
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WHERES THE BEAF. I DDNT GET MY VIP COINS OR CHARM.
UNHAPPY BADDAZZ
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Don't know what's going on. Did not get my coins either. Hope this can be fixed.
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I did not receive my coins or charms for this monthe of February
You did charge me for this month
Is there a problem?
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Hey, what happen???? No coin for me as well.
Disappointed.
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Even though I received a message that I got this months charm, alas no charm nor my 75+ million payback this month as a VIP. C'mon VW, it can't be that difficult to fix, can it?
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Tapping my desk....shaking my head...waiting for my coins, VW. Did you people get a new calendar for 2016? It IS Feb. 1st...time to pay up!
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I'm just repeating what ev1 else has said about the monthly bonuses & charm. Who's running this show anyway?? For the amount of money I spend on this site, Service dept., should be 2nd to none, when it comes to pleasing its customers!!
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no reward points or monthly charm like everyone else
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No coins. No Charms.
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I WANT MY COINS - WILL NOT PURCHASE ANYMORE UNTIL I GET MY FREE ONES!!!! PULL YOUR HEAD OUT OF YOUR @#$ AND FIX THE PROBLEM.
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I did not receive my coins or charm for the month.
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Didn't get mine either I don't think any one did but I am sure it will be fixed shortly. Ask lots of friends didn't get them same message Feb 28, I think it was an error they will correct
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No vip coins etc for Feb
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I did not receive coins or charm for Feb. 1st. It now states I will get them in 28 days.... please address the issue .
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Problem has been resolved. Thank you VW.
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