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Tournament not giving winnings

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18 comments

  • Mia814

    how do I collect my winnings from tournaments?   how long does it take to get them.

    0
  • Mia814

    why aren't the winnings added to my coin total.???

    0
  • mousehunter

    i have same question as Mia --- showed that I won but didn't see it added 

    0
  • JAGER

    DID NOT RECIEVE MY WINNINGS

     

    0
  • Darcie

    If you receive a message saying "Congratulations, you have won (x amount) by coming x/250 in X Tournament."  Then refresh the page and you will see your winnings added to your coin total.

    However, if you are asking why the score you get from your spins aren't being added, this is because these are not winnings, these are points being added to the score board on the left hand side - if you are ranked in the top 20% (or 10% in high/low) once the time is up, you will gain some winnings.

    Does this answer your question?  If not please add more detail (and screenshots if you're able).

    0
  • jim tom

    sxreen freezing not pay my winning hands

    1
  • jim tom

    screen still freezing did not pay me my winnings again total now over 100,000. (one hundred thousand in last game please fix . thanks JIM TOM

    0
  • catladynm

    I've won in 3 tournaments today and none of the winnings have posted.  There's an answer about "refreshing" the page, but which page.  I've received "Congratulations" emails and it shows my winnings on the tournament page.  Still have no idea how to collect!  Why isn't it automatic?

    -1
  • alan531

    @jim tom

    If your screen is freezing, how are you able to click on the MENU and HELP links so you can post here? Doesn't make sense. If your screen freezes, you can't do anything. ( Scratching head).

    -2
  • Ruby76

    Same as catladynm.  Won 3 yesterday and only received winnings from one of them.

     

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  • catladynm

    Responding to Alan531:  I never said my screen was freezing, I just said I couldn't figure out how to collect winnings.  However, I just read on another thread that the official answer is that if you don't see the winnings posted when you open the email, they post automatically to your account 72 hrs. after tournament closes.  I surely hope so, I've got $122m tied up!

    0
  • alan531

    I know catladynm. My post was in response to jim tom. Not you. I hope you eventually get your $122M back too. GL

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  • catladynm

    So sorry.  Thanks SR

    0
  • suppergirl1011

    I didn't get my winnings from silverbingo. How can I recover my winnings

    0
  • SaperiS

    I'm new and yes the same problem for me. I won before after a tournament and was paid. I'm waiting to receive my winnings this time after another win

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  • SaperiS

    Now my winnings have been credited. Like the site. Keep up the good work

    0
  • The NJ Don

    I see coin like of slot tournament winnings . collection seems intermittent or not at all?

    0
  • wormbase

    not getting 15.4 million I won

     

    0

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