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FREEZING DURING GAMES

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11 comments

  • gidget46

    Same here, thought it was my computer playing up.

    0
  • carol 224

    VW KEEPS FREEZING UP WHATS UP WITH THAT

    -1
  • Miss Kitty287

    Played slots and the wheel won't stop spining

    0
  • ride1

    game froze 3 times  i get back in come as says resume 

    and takes   30 million from me 

    0
  • DIAMOND GIRL XOX

    yes games freezing up, loading issues, system very slow=  WHAT IS THE PROBLEM WITH YOUR SYSTEMS TODAY.

    HAVE TO KEEP REBOOTING....  ARE YOU RUNNING END OF MONTH RPTS which is what is causing this issue?    

    playing games, i loose because your system freezes mid game, cannot do anything other than reboot and loose your earnings.  HAPPENED yesterday as well, Today is Worse.

     

    0
  • Samantha

    This issue was sent to our teams to take a look.

    0
  • DIAMOND GIRL XOX

    HI Sam , any info on what  the cause of this problem was?-  I had a freeze up yesterday during Solitare.

    no other issues since.....

    Thank you.

     

    0
  • Samantha

    There was an issue with the servers on that day, but this was resolved soon after it began. 

    If you're experiencing issues now, you'll need to try the steps here:

    https://support.vegasworld.com/hc/en-us/articles/115000502210-Loss-of-Connection-Suggestions 

    1
  • DIAMOND GIRL XOX

    I knew it was your servers, others had same issues. Can you tell me if VW will be upgrading their servers anytime soon?  What about the games  and coins we lost due to VW Server Issues? logging in issues? freeze up issues?

    I know it has nothing to do with my computer- my connections, internet, etc as I have upgraded everything on my end-including new computer....

     

    Thank you Sam

    0
  • Lucy1833

    Several times I hit BJ and a screen pops up and says there is trouble with BJ and to refresh. I may get my bet back but lose the BJ winnings.

     

    0
  • DEEBER46

    Note in "inbox" says I rec'd Top Cat charm. I did not receive it.

    0

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