FEATURE REQUESTS.. We Wanna SEE our AVATARS!!!

Answered

Mrs Reigna CW

• March 09, 2021 16:21

WE WANT OUR AVI'S BACK!!  I WANT TO SEE MY HUBBY'S PIC ON MY BIO!!  I WANT TO SEE MY FRIENDS AGAIN.. WE NEED LARGER AVATARS.  Most of us are on VW for social interaction.  The games have been so torqued down bit by bit hard to win which works against motivation to play.  However, I have stayed for friends and loved ones.  We are SOCIAL individuals.. we wanna see each other.  Multiple people and I have had this conversation.

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  Samantha

  • March 09, 2021 17:49

  I've double-checked your Profile as well as your spouse's Profile, and the avatars are appearing normally for me. Can you send some screenshots of what you're seeing to help us take a look?

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  Mr CW R

  • March 09, 2021 19:15

  When you look at the main avatar window, it appears normal on the page. The issue is where it shows Spouse and Traded Hearts. The head is now 25% of the original size and it is like that for everyone, not just us. The red box highlights the issue. I am running Microsoft Edge and have not modified any settings. This happened yesterday after the update.

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  Samantha

  • March 09, 2021 22:42

  Thanks so much for that screenshot. I've sent it over to our teams to investigate what is causing this to happen. I hope we'll see improvements very soon!

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  Mr CW R

  • March 10, 2021 05:26

  The problem has been resolved. Thank you.

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  Mrs Reigna CW

  • March 10, 2021 05:38

  Thank you both!!!

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  Samantha

  • March 10, 2021 17:38

  Thanks for letting us know! If you encounter this happening again, please feel free to let us know.

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  ANGEL LOLA

  • April 05, 2021 14:08

  I would like to see my avatar on my friends list ... they tell all the time to get it fixed and also i get froze at parties and i have to reboot only  for it to continue but no gem returns... Angel Envy

   

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  Samantha

  • April 05, 2021 18:38

  Angel Envy,

  Your Profile will show how your friends are able to see your avatar.

  Typically, problems like this suggest a player's browser is running low on memory. Make sure you're not running any other apps or web tabs while you're playing Vegas World, and if you have particularly bad problems, try 'refreshing' by signing out of your account and back in before using a feature that's caused you problems. This will reset your browser memory, increasing the chances for a trouble free experience.

  Thanks!

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