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x2 jem offer never showed when every one else had it

Comments

5 comments

  • Samantha

    The My Deals offers are personalized offers, so they will appear at different times for players.

    1
  • bigwasool

    the 2x gem offer was shown to me at login and was for everyone it was a glitch i asked 10 people every one had it but me...........in my book it was sight wide if it is posted on the news page and you know that as well

    i have been doing computer stuff for longer than your developers have been out of dipper's that not a answer to the problem

     

    -1
  • pink martini

    2x never showed

    0
  • Samantha

    If you experience this error, you would need to contact our Customer Service team at the time of the promotion. I checked your account, and there were no purchases made on that day or after the promotion, so I wouldn't be able to honor the promotion and add in extra Gems.

    0
  • bigwasool

    i did not make any buys that day i was waiting for the offer to show  if it happens again i will take a screen shot this way you see what i did or do at the time.

    and thank you for checking

    0

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