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  2. Vegas World Knowledge Base
  3. Account Issues

Account Issues

Solutions for more complex issues related to accounts, memberships, Emails, and other issues not directly related to the games or features found in Vegas World. Nuts and bolts issues, rather than fun issues.

  • How To Update Your Payment Method
  • I Lost My Account / Vegas World Is Putting Me Into the Wrong Account
  • Concierge Help Chat Doesn't Work (Chrome Browser)
  • Email Notifications Not Arriving (Password Reset, Change Security Email, Etc.)
  • Can I Use a Pre-Paid Card to Purchase Gems and a Membership?
  • How Do I Change my Name?
  • How Can I Use PayNearMe/Pay with Cash?
  • Why Don't I See Any Free Gem Offers?
  • I Never Received the Gems I Paid For
  • All You Ever Wanted To Know About VIP Membership (But Were Afraid To Ask)
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